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Bench Technician 2 - X-Ray/Image-Guided Therapy

Philips · Nashville, Tennessee, US

Job Title Bench Technician 2 - X-Ray/Image-Guided Therapy Job Description Bench Technician 2 - X-Ray/Image-Guided Therapy The Bench Service Technician acts a...

Job description

Job Title Bench Technician 2 - X-Ray/Image-Guided Therapy Job Description: Bench Technician 2 - X-Ray/Image-Guided Therapy The Bench Service Technician acts as an integral part of AllParts Medical LLC’s operation by ensuring product availability while meeting business targets, executing test and repair requirements and planned activities according to regulatory guidelines, and providing solutions through diagnostics, troubleshooting, and informed repair operations. Your role: Provide technical resolution guidance for parts repair and testing, supporting APM Operations while taking ownership of actions and ensuring compliance with applicable regulatory and quality guidelines. Document Quality Assurance work orders in the digital ERP system with clear, accurate details (diagnostics performed, test procedures, repair/resolution steps, status updates) to enable traceability and knowledge sharing. Record repair/test labor and materials in real time, including test & repair time, parts consumed/returned, and failure details, ensuring data accuracy to support reporting and continuous improvement. Manage escalations, complaints, and feedback (safety and non-safety) by following defined pro...