Team Lead - Account Management

Job description

Team Lead - Account Management VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play online social games. We have an exciting opportunity to join our Account Management team in Toronto and are currently looking for a Team Lead - Account Management to join the team. The role is responsible for providing mentorship and guidance to team members within the Account Management Team, developing them into a group of strategic player development experts, capable of fostering and sustaining strong relationships. Ensure your team prioritises customer development and retention whilst adhering to our obligations in compliance, risk & player protection spaces. As a vital part of the leadership team, support initiatives aimed at building and improving the broader Account Management department align team efforts with organisational goals while handling administrative tasks to ensure smooth operations and peak performance. The salary range for this role is CAD 107,000 to CAD 130,250 per year. This is an exisiting position within our team. WHAT YOU'LL DO: Player Retention - Utilize KPIs to manage and track portfolio performance for the...