Housekeeping Dispatcher

Job description

Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description: Position Description: Responsible for answering phones and maintaining a log of calls received. Dispatch housekeeping services according to guest and management requests. Resolve guest complaints and answer questions. Job Functions: - Schedule staff based on occupancy levels, including scheduling for PTOs. - Maintain accurate payroll records (time and attendance) in the Company’s timekeeping system. - Prepare GRA room assignments. - Maintain a detailed knowledge of hotel services and hours of operation. - Handle heavy incoming call volume. - Log calls and delegate guest requests and work order requests to appropriate personnel. - Accuratel...