Security Analyst - Incident Handler

Job description

Job DetailsJob Location: Ottawa, ON K2H 8K7Salary Range: $63,000.00 - $95,000.00 SalarySOC OTTAWA, ON, CANADA: Convergence Networks is one of North America’s leading managed service and managed security providers. We are a service company focused on helping clients leverage technology as a strategic tool and proactively protecting their business. We are fueled by providing outstanding service and sharing our passion for innovative technology as part of our integrated solutions. POSITION SUMMARY: The Security Analyst - Incident Handler sits at the core of our Security Operations Center, serving as the primary investigator for P3 through P1 incidents that require hands-on response. This role is responsible for owning security incidents from initial identification through full recovery across our managed services client base. The ideal candidate possesses sharp critical thinking skills under pressure, a commitment to continuous learning, and the ability to maintain high-quality analysis and documentation in a fast-paced, high-volume environment. WHAT DOES OUR SECURITY ANALYST DO?: Identification & Triage by monitoring security alerts from managed platforms to determine severity, scope...