Admissions Representative

Job description

Description The Admissions Representative helps coordinate the admission of clients into various Axiom treatment programs by taking inbound calls from and making outbound calls to those who are affected by addiction, their family members, or Axiom’s referral partners. He/she helps determine the best course of action for the affected individual, and if treatment is warranted, facilitate their entry into an Axiom program, coordinating with facility staff. This position is primarily based in the office at Axiom Care. Admissions Representatives are expected to work on-site during the initial training period and while establishing performance standards. Limited remote work opportunities may be considered after successful completion of training and at least 90 days of employment, based on performance and departmental needs. Representatives must also be available for occasional in-person meetings, trainings, and community or marketing events throughout the Phoenix metro area. Bilingual (English - Spanish - Navajo) a plus Full-time - non-exempt: Monday - Friday 12:00PM - 8:00PM Responsibilities: · Answer all inbound calls promptly. · Compassionately assess caller’s situation and need for t...