Membership Retention Agent

Job description

Membership Retention Agent This position makes outbound phone calls to lapsed members in California, Hawaii, New Mexico and Texas in order to renew those memberships. Job Duties: Using a predictive dialing tool, call lapsed members in California, Hawaii, New Mexico and Texas to generate a renewed membership. Invoice memberships sold and process payments. Maintain up-to-date, working knowledge of membership products, features and benefits. Perform all other duties and responsibilities as assigned or required. Work focuses on the ability to sell memberships. During the sales process, obstacles and conflicts can arise requiring the ability to multi-task and quickly provide solutions to various issues. Occasionally matters need to be referred to supervision for resolution. Qualifications: High school diploma/GED required, college degree preferred. 1-3 years sales experience preferred. Professional communication skills required, both written and oral. Demonstrate ability to prioritize tasks and assignments required. Proficiency in Microsoft Office software, including Outlook, Word and Excel required. Our Sales Agents start at an hourly rate of $22.00. After completion of the training pr...