Account Manager

Job description

Position Overview: As an Account Manager/Customer Service Representative, you'll be part of our Consolidated Aerospace Manufacturing team working as an on-site employee at our Berea, OH location. Key Responsibilities: ' Develop strong relationships with key customer contacts. ' Enhancing customer relationships and ensuring customer loyalty through excellent customer service as well as meeting all client needs appropriate to their business. ' Develop, review, and maintain a customer scorecard to address any positive or negative facts about the customer accounts. ' Identify customer needs and wants for product, service, and support; design new programs or initiatives that are customer-specific to enhance the profitability of customer and company. ' Collaborating with management on sales goals, planning, and forecasting. ' Become a subject matter expert on our products, processes, and operations. ' Ability to travel occasionally for customer visits, as required. Manage customer scorecards through: collaboration. Basic: Qualifications ' Bachelor's Degree in Marketing, Sales, or Communications. ' Minimum of 2 years demonstrated success leading customer growth with key accounts. ' Outsta...