Home Health Caregiver and Staff Specialist

Job description

Description The Home Health (HH) Staff Specialist is responsible for supporting seamless operations by providing comprehensive administrative assistance, caregiver training and direct care client support. This role is primarily responsible for facilitating caregiver coordination, maintaining schedules, backup caregiver orientation support and upholding quality care standards. This role contributes significantly to the efficient functioning of the Home Health team and the delivery of exceptional service to clients. Essential Responsibilities: - Provide direct caregiving field support to clients by performing Personal Care, Health Maintenance and Homemaker Services as needed and as part of a mandatory on-call rotation every 4-6 weeks. These hours could be outside of standard business hours and include nights and weekends. - Assists with Visits Scheduled Not Made (VSNM), including pulling daily reports, following up with caregivers, and documenting caregiver communications. - Provides necessary support in partnership with the HH Scheduler ensuring schedules are maintained and exemplary management of the on-call phone in accordance with the Scheduler On-Call Policy. - Assist with the p...