Clinical Supervisor
The Fedcap Group · New York City, New York, US
Position Summary: The Clinical Supervisor works closely with Clinical Services Department staff and is responsible for managing the overall process, successf...
Job description
Position Summary: The Clinical Supervisor works closely with Clinical Services Department staff and is responsible for managing the overall process, successful implementation and ongoing operation of all Clinical Services Departmental services and activities; coordinates and maximizes efficiency of Clinical Services and activities, including participant intakes, psycho-social assessments, general medical examinations, specialty medical and mental health examinations, inter-disciplinary functional capacity outcome (FCO) determination team meetings, appointment scheduling activities, and data entry functions. What You'll Do: - Directly supervise Qualified Health Professionals conducting Clinical Assessments and Clinical Reassessments. - Monitor the referral process from the Human Resources Administration and ensure that maximal effort is made to outreach participants failing to comply. - Identify operational issues and facilitate corresponding process improvements in close collaboration with the Deputy Director of Clinical Services and appropriate Clinical Services Department staff. - Regularly observe and measure participant satisfaction to quantify overall quality of service. - Ens...