JobMesh

German speaking Customer Service Advisor(fixed-term until January 31, 2027) (m/f/d)

LEGO Group · Berlin, DE

Job Description Do LEGO sunflowers need direct sunlight? And does a LEGO © bonsai tree need any trimming? As a member of our seasonal Customer Service Adviso...

Job description

Job Description Do LEGO sunflowers need direct sunlight? And does a LEGO © bonsai tree need any trimming? As a member of our seasonal Customer Service Advisor team, you will be at the heart of the action, helping us support our fans during our busiest season. That’s right, helping LEGO fans is our superpower, and we love it! Every day, our award-winning Consumer & Shopper Engagement (CSE) team springs into action, working to support our consumers and fulfil our Play Promise. Are you ready to inspire the builders of tomorrow? If you're e nergised about embarking on a journey filled with creativity and problem-solving, and excel at helping others and building connections, we encourage you to apply! About the Role: This is a fixed term contract until 31 st January 2027 . As a Customer Service Advisor, you'll be responding to LEGO fans from all corners of the world during our peak season. We offer a competitive starting salary plus incredible benefits including a performance based/discretionary bonus of up to 10%. Full in-person training will be given with an up to 4-week induction followed by on-the job support. We also offer ‘Best of Both’ – our hybrid-work approach that gives our Cu...