Air Import Specialist

Job description

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services. The Air Import Specialist is responsible for managing air import shipments, ensuring high-quality service that meets or exceeds customer expectations. This includes coordinating with airlines and clients to provide updates on flight status and the arrival of shipments, while delivering exceptional service to both suppliers and customers. The role involves offering effective solutions, adhering to company policies, and ensuring full compliance with relevant laws, regulations, and industry best practices. ESSENTIAL FUNCTIONS: - Track the arrivals of cargo via web, with JAS origin and warehouses / warehouse. - Receive the customer service transmissions, and send them to the warehouses / warehouses before 8 hours arrival of the flight. - Report missing documents / packages to customer service, origin and customer. - Enter...