Legal Office Services & Site Operations Sr Manager

Job description

Senior Site Manager, MS Site Management Position Profile: Accountable for daily operations of a medium‑ to large‑size team that may include a complex site and/or multiple sites. Ensures contract compliance of contracted services including, but not limited to: Copy Services, Courier Services, Managed Print Services, Hospitality, Imaging, and Mail Services through SLA results and client feedback. Responsible for selecting and assessing talent, recruiting, hiring, onboarding, employee retention, staff training & development, succession planning, and conducting performance management including employee counseling. Job Duties and Responsibilities: - Manage daily operations of a medium‑large site while leading a medium‑large team of direct reports. - Prioritize complex projects while managing multiple competing priorities. - Foster an inclusive, high‑performing team environment in which SLA objectives are met. - Maintain expert knowledge of Ricoh products and offerings; consistently consult and provide insights into strategic and tactical issues by seeking input from counterparts across business units. - Improve operational quality through effective implementation and management of RICOH...