Security Operations Support Specialist

Job description

Position Summary: Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them. In the Security Operations Support Specialist position, you’ll serve as the central point of coordination for dispatch, monitoring, documentation, and compliance support within the Safety and Security function. You’ll ensure consistent incident handling, reliable communications, and disciplined execution of life safety and regulatory activities. By absorbing structured operational and administrative responsibilities, you’ll enable field-based Security Officers and leaders to remain focused on response and patrol, while directly supporting the maturity and readiness of the security program. Skills Needed: Demonstrates Composure – Manages stress and pressure gracefully, maintaining professional maturity at all times. Stays calm in the face of resistance or surprises, practicing self-control to ensure a professional response. Delivers Results – Seizes new opportunities and tackles challenges head-on with urgency. Takes initiative and consistently hits goals. Zeroes in on key...