Director, Design

Job description

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity: We are a multi-disciplinary team of product designers, UX strategists, content strategists, and producers supporting our members that Bank with USAA. We are built to operate at enterprise scale without losing the craft that makes the work worth doing. As a dedicated Director, Design, you will apply expert knowledge and experience in human-centered design to direct high-performing teams through the design lifecycle, orchestrating the work of cross-functional disciplines to deliver a unified design vision for complex to highly complex Member an...