QA Coordinator

Job description

Our Company ResCare Community Living: Overview: Conducts case file record reviews for compliance with regulations/company processes and identifies opportunities for improvement or corrective actions to ensure contractual performance expectations. Responsibilities: - Conducts Site Reviews at locations as assigned and submit results. - Participate in the Pre-Survey Review process. - Review incident reporting and initiate follow up when needed. - Participate in follow up with Corrective action plans (survey, audits, etc) - Submit weekly QA reports in a timely manner to Quality Assurance Manager/Supervisor. - Present feedback to management regarding areas that need improvement. - Ensure all clients receive a return call within 24 hours of calling. - Review quality assurance standards, studies existing policies and procedures and interviews personnel and patients to evaluate effectiveness of quality assurance programs. - Implement and monitor standard operating procedures. - Other duties as assigned. Qualifications: - Associates degree in Human Services, education, psychology, sociology or related field required. Bachelor’s degree preferred. - Minimum two plus years related experience -...