Account Manager
Medem Group · Surry Hills, New South Wales, AU
About Us Z Software is a Sydney-based company that provides dispensing and point-of-sale (POS) software to over 1,300 pharmacies across Australia. We're know...
Job description
About Us Z Software is a Sydney-based company that provides dispensing and point-of-sale (POS) software to over 1,300 pharmacies across Australia. We're known for our market-leading software and exceptional support team; we ensure that pharmacies can focus on delivering the highest level of care to their customers. As a part of the Medem Group, we are at the forefront of innovation in the healthcare technology sector. We value our people and foster a collaborative and dynamic work environment where you will have the opportunity to grow. Right now, we’re looking for someone who shares our passion and drive to help bring our solutions to life for our clients. Could that be you? Role Purpose: The Account Manager is responsible for managing and growing a portfolio of Z Software's pharmacy and healthcare software customers. The role builds trusted relationships, drives product adoption, and identifies opportunities that improve customer outcomes and revenue. It partners with Sales, Customer Success, Product and Support to deliver value across the full customer lifecycle. The focus is retention, expansion and advocacy through consistent, high-quality engagement. About You: - Customer foc...