Clinical Services Representative- (PRN -As Needed)

Job description

The Clinical Services Representative provides clerical and administrative support to clinical staff, helping ensure smooth unit operations while delivering exceptional customer service to patients and visitors. The position follows established guidelines and functions under close supervision. Job Standards and Performance Expectations: Patient Medical Record Management: - Assembles and maintains complete and accurate patient medical records from admission through discharge. - Collects, organizes, and files all patient-related documentation; runs required reports and retrieves data upon request by physicians or nursing staff. - Processes patient orders and requests for diagnostic exams and ancillary services (e.g., laboratory tests, imaging, transportation) accurately and within required timeframes. - Coordinates patient admissions, transfers, and discharges in collaboration with clinical staff. Unit Support & Inventory: - Orders unit supplies and equipment as needed and maintains appropriate inventory levels. - Retrieves medications from the pneumatic tube system and/or pharmacy and delivers them to nursing staff or places them in a secure location as directed by the nurse manager....