Credit Control Assistant

Job description

Welcome to Charters, we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 26 offices and over 370 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. We're excited to offer you a new opportunity to join our Lettings Accounts team as a Credit Control Assistant based in our Southampton office. This role is a full time, Fixed Term Contract position for 12 months. We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as; - Carrying out credit control for the Lettings Accounts team predominantly via phone or email - Deal with queries regarding accounts and statements - Allocate payments to correct accounts - Chase and follow up on rent arrears - Prepare and process landlord disbursements - Pay contractors for maintenance and repair works - Ensure compliance with deposit protection schemes (e.g., TDS, DPS) - Deal with queries regarding accounts and statements...