Systems Operations Manager – Data Platforms & Pipelines

Job description

About This Role Wells Fargo is seeking a leader to oversee enterprise Systems Operations supporting large‑scale data platforms and pipelines. We are looking for a mid level candidate who would be responsible for ensuring operational excellence, system reliability, and 24x7 global support for business‑critical data services. There is no Visa sponsorship or Visa transfers for this position. This is a hybrid position and in the office three days a week. In This Role, You Will: Lead and oversee day‑to‑day operations of enterprise systems and infrastructure supporting large‑scale data pipelines and applications Ensure high availability, performance, and reliability of platforms, meeting established service levels for downstream applications, users, and reporting systems Enforce Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), including adherence to data protection and data loss prevention standards Direct incident management, root cause analysis, and post‑incident remediation to continuously improve system stability and operational maturity Make strategic decisions related to operating systems, application software, and systems management tools to meet business a...