Membership Concierge II

Job description

Job Profile Summary Life Time Athletic Resorts are destinations for hospitality professionals seeking a lifestyle career with an established and growing company. The Membership Concierge position offers presence and prominence within our healthy way of life community affording you the opportunity to help members live heathier, happier lives. Position Summary: As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals. Job Duties and Responsibilities: Operates as first point of contact for members and guests entering resort Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences Receives and facilitates incoming phone calls from members and guests Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies Assists members with account maintenance, processing...