JobMesh

Account Manager 1- Manufacturing Print Industry

RR Donnelley · Durham, North Carolina, US

Company Description RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete c...

Job description

Company Description RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description: Maintain post-sale contact with customers in order to facilitate a positive and productive long-term relationship. Serve as the primary contact for the assigned customers. Enhance the company's position and reputation by properly servicing and corresponding with all assigned accounts in a dependable and timely manner. Manage customer inquiries regarding customer orders in process and future orders pending. Provide tactical support to sales and management, providing information regarding customer issues, needs, and opportunities. Prepare RFPs and RFQs and put together sales collateral to use to secure ne...