Patient Service Associate - Psychiatry (M-F, Full-Time)

Job description

Department/Unit: Psychiatry General Work Shift: Day (United States of America) Salary Range: $46,215.00 - $60,080.00 Essential Duties and Responsibilities: - Responsible for registration and scheduling process for complex patients. - Responsible for updating the system with registration, scheduling and insurance information. - Prepares patient disability and out of work / school paperwork. - Responsible for discussing financial obligation and explaining regulatory forms, as well as answering any questions. - Works in multiple systems during patient facing interactions and telephone call receipts to complete accurate registration and to support the clinical workflow. - Understands the practice and hospital strategic plan. - Supports plans, policy and procedures, and initiatives within scope of their departments expectations and role. - Represents AMC and supports the ideals and principles of their department, the Practice, the Hospital and the Center. - Exemplify Albany Med CARES guiding principles. - Is a champion to ensure an optimal patient experience. - Understands and promotes patient and employee safety as our top priority. - Promotes a safe environment and promptly reports is...