Patient Services Specialist

Job description

Our FYidoctors - Comox Valley clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as a Patient Services Specialist . This position is a full-time role working 30-40 hours per week . Our clinic is open Monday to Saturday . You will play a critical role within FYidoctors by delivering world-class service to make a positive impact on the lives of our patients everyday. As a Patient Services Specialist, you will be responsible for front desk reception as well as pre-testing duties and will often be the first point of contact with patients. If you have a passion for people and a drive to deliver an exceptional customer service experience, we’d love to hear from you! Join us in advancing eye health and enhancing the lives of our patients in a dynamic and rewarding environment. What Will You Be Doing?: - Warmly greeting patients as they enter our clinic - Checking patients in and out of the office - Communicating with patients in person, by phone, and by email - Managing appointment bookings, prescription printouts and billing and payments - Administering pre-testing services - Upholding excellent customer service standards What Do Y...