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Receptionist - ENT - Part Time

Trinity Health · Clive, Iowa, US

Employment Type: Full time Shift: Day Shift Description: Job Title: Clinic Receptionist Job Description Summary: The Receptionist greets and welcomes patient...

Job description

Employment Type: Full time Shift: Day Shift Description: Job Title: Clinic Receptionist Job Description Summary: The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk responsibilities including maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment. Hours: Part Time; 20 hours/week Job Duties: Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies. Answer phone calls and direct them appropriately. Schedule appointments according to office guidelines. Obtain accurate patient and insurance in...