Associate, Relationship Management

Job description

Alternate Locations: Charlotte, NC (North Carolina); Omaha, NE (Nebraska) Work Arrangement: Hybrid : Employee will work 3 days a week in a Lincoln office Relocation assistance: is not available for this opportunity. Requisition #: 75978: The Role at a Glance: We are excited to bring on a Relationship Management Associate, Account Service Team to join our Workplace Solutions Team supporting Workplace Solutions in a work from home environment, unless located near one of our Lincoln offices. Background Details: The Workplace Solutions Team will help you establish and grow your career in Group Benefits providing you with coaching and development to perform in this fast-paced environment. As a Relationship Management Associate, you will be responsible for building and maintaining relationships with clients and brokers within the 2-500 lives segment by supporting their routine group benefits plan administration needs. This role is accountable for providing dedicated service, offering a recommendable and consistent customer experience, and identifying root causes to mitigate future problems and to enhance the overall customer experience. This opportunity will provide the ability to grow w...