Field Service Manager- Heaters
Generac · Berlin, DE
We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generac’s history, we’ve been dedicated...
Job description
We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries. We are seeking an experienced and dynamic Field Service Manager-Heaters to join our team. The ideal candidate will be responsible for managing and maintaining strong relationships with key accounts, overseeing the service, maintenance, and technical support of equipment including heaters, NG generators, and light towers. This role requires excellent technical expertise, outstanding organizational skills, and the ability to travel up to 60% of the time to ensure client satisfaction and optimal equipment performance. Key Responsibilities: Account Management: Serve as the primary point of contact for designated accounts, building and sustaining strong relationships to ensure client satisfaction and long-term partnerships. Technical Support & Troubleshooting: Provide expert-level technical support for heaters, NG generators, and light towers, troubl...