Case Manager Relationships

Job description

Help Australians navigate some of life’s most difficult moments. At MUFG Pension & Market Services, we connect millions of people with their assets safely, securely and responsibly. Within this global organisation, MUFG Retirement Solutions plays a critical role in Australia’s superannuation system. We support many of the country’s largest super funds, helping everyday Australians access and manage the benefits that protect them and their families. When members experience serious illness, disability or loss, the claims process becomes one of the most important interactions they will ever have with their super fund. That’s where you come in. As a Case Manager – Relationships, you’ll guide members and beneficiaries through complex insurance claims with professionalism, empathy and clarity—ensuring they feel supported, informed and respected throughout the process. Hybrid working | Melbourne: The impact you’ll make: In this role, you’ll manage insurance claims across: You’ll work closely with insurers, trustees and internal specialists to ensure claims are managed fairly, efficiently and in line with legislative requirements. Most importantly, you’ll help members navigate some of life...