Customer Service Representative

Job description

The Customer Service Representative is the voice of Albany International to our Customers and serves as a support function to our Sales team, Applications/Design team, Regional Business Director, Marketing group, Planning team and Logistics . Successful candidates must have strong teamwork skills, a positive attitude, and a strong work ethic, along with the necessary qualifications. The Albany International Kaukauna facility is a union-free environment. The Albany philosophy is to involve employees in Safety, Quality, and Productivity improvement activities in order to serve our customers well and provide long-term stability. Albany International is an Equal Opportunity Employer including Veterans and Disabled Qualifications: SAFETY AND PROCEDURES: · Follow all publicized safety policies/procedures and JIBS applicable to the job. · Use appropriate PPE that has been identified on the Hazard Analysis for the department/role. · Attend and participate in all safety training, safety meetings, audits and Behavior Based Safety programs assigned. · Report all safety hazards observed. If capable, correct the safety hazard identified. ESSENTIAL JOB FUNCTIONS: · Provide quotes for custom manu...