Customer Success Advisor, France

Job description

Job Requisition ID # 26WD97529: Position Overview: Join Autodesk's CSA Scaled Customer Success team, where we create impactful experiences for our customers while supporting increased revenue and overall company growth. As we transform our business model, driving continuous adoption of our industry-leading technology is key to success for both Autodesk and our customers. We’re looking for a customer-focused professional to support organizations across Architecture, Engineering & Construction (AEC) and Design & Manufacturing (D&M) industries, helping them unlock the full potential of Autodesk solutions. You will manage a hybrid portfolio of accounts, including Territory customers as well as Regional (below $150K) and selected Enterprise customers, applying a scaled Customer Success methodology through a combination of digital engagement and prioritized, high-impact interactions based on account value and risk. You will be part of the EMEA Scaled Customer Success team, working with a diverse and tiered customer portfolio, supporting customers across the full lifecycle (Onboarding, Adoption, and Value Realization). Your primary objective is to drive higher product assignment and activ...