Implementation Manager

Job description

We are looking for a high-energy, relationship-driven Implementation Manager who is passionate about helping small and mid-sized businesses succeed. As an Implementation Manager at Biller Genie, you will own the first 90 days of a new subscriber’s journey - serving as the single point of accountability from onboarding through to demonstrated ROI. You will manage a portfolio of approximately 180 active accounts, guiding merchants through product setup, feature adoption, and real-world results so they can see measurable impact on their accounts receivable process before the 90-day window closes. The ideal candidate is a natural relationship-builder with a consultative mindset, who listens first, connects the dots between a merchant’s pain and our platform’s capabilities, and is motivated by watching clients win. About Us: Recently voted Inc Magazine's 2023 Best Places to Work, Biller Genie is an award-winning B2B SaaS platform that helps businesses get paid faster. Our technology is disrupting the payments and accounting industries. Visit www.billergenie.com to learn more. Qualifications: Benefits: - Serve as the dedicated point of contact for a portfolio of ~180 active subscriber ac...