Housing Scheme Officer

Job description

Housing Scheme Officer - Later Living Chichester: Up to £29,000: Would you like to join Hyde as a Housing Scheme Officer? We are seeking a proactive and compassionate Housing Scheme Officer (Later Living) to join our Specialist Housing team, supporting older adults living within Hyde’s later living schemes. This is a rewarding role at the heart of our communities, ensuring residents live in safe, well-managed, and supportive environments that promote independence, dignity, and wellbeing. You will be the trusted on-site presence across our schemes, combining housing management expertise with a strong customer focus to deliver high-quality services and positive outcomes for our customers. What you’ll be doing: - Undertake regular inspections of communal areas, identifying repairs, hazards, and maintenance requirements to ensure safe, well-maintained environments - Manage lettings processes including viewings, sign-ups, tenancy onboarding, and customer inductions, ensuring a smooth customer journey - Act as first point of contact for tenancy management issues, including ASB, neighbour disputes, and service enquiries, escalating where necessary - Build strong, trusted relationships wit...