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Facilities Coordinator, Client Customer Service

Cushman & Wakefield · Sunnyvale, California, US

Job Title Facilities Coordinator, Client Customer Service Job Description Summary As the first point of contact for employees with questions, your primary du...

Job description

Job Title Facilities Coordinator, Client Customer Service Job Description Summary: As the first point of contact for employees with questions, your primary duties will be to resolve and answer customer inquiries, gather and process data, research and solve problems, maintain data integrity, and provide document support and imaging. All work is performed primarily in an office environment under the immediate supervision of a team lead or first-line supervisor. The Facilities Coordinator also provides assistance to the facility management team to ensure successful service delivery of the client facility needs. Directly supports the facility management team with on-going facility and team related responsibilities. Job Description Job Description Essential Responsibilities: Serves as a liaison for facilities-related issues and is often the primary point of contact for departmental personnel and other customers within the assigned facility or facilities, and is responsible for investigating or coordinating responses for facilities problems, complaints, emergencies, special events or other facility issues or operations; facilities-related expertise is typically required for these positio...