Field Technical Consultant (HVAC)

Job description

Who We Are Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us. What Drives Success: WHAT YOU WILL BE DOING: This field consultant develops and delivers training courses for training customers or technical employees focused on the installation, maintenance and repair of HVAC products. The consultant also troubleshoots technical inquiries. Duties include, but are not limited to: - Identify customer needs. - Investigate and resolve technical inquiries. - Assist in developing, testing and maintaining courses and materials used in training. - Assist in establishing course content and student learning objectives. - Prepare course syllabus, lesson plans and student manuals, and coordinate the d...