Medical Office Assistant - Physical Medicine and Rehabilitation

Job description

Overview About the Role: The primary purpose of the Medical Office Assistant position is to provide support with the daily activities of the clinic including answering phones and routing calls, scheduling appointments, patient referrals, greeting and registering patients. Responds to requests and questions from hospitals, patients and referring physician offices. Assists with billing and record retention activities. Responsibilities: What You’ll Do: - Greets patients and visitors in a prompt and courteous manner, explaining clinic procedures, answering routine questions, and facilitating adherence to schedule of appointments. - Accurately schedules/cancels/confirms patients’ appointments according to the criteria of the department. - Registers patients completely and accurately. - Answers phone calls, takes accurate messages, and refers caller or message to appropriate party. - Maintains an accurate filing system to meet the needs of the department, following established guidelines. Ensures that lab slips, x-ray reports, etc. are filed and/or prepped for scanning and/or scanned in a timely manner for Medical Records. Ensures scripts sent to Medical Records are affixed to an 8 ½ by...