Property Senior Claims Representative - Estimator

Job description

Job Summary Westfield Property Claims resolves first party personal, commercial, and agriculture property claims, which include structural damage. The Inside Claims Senior Representative serves as a technical estimating expert on first party property claims damages. This role leverages technical estimating software, industry repair standards, and analytical skills to produce accurate, timely, and defensible estimates. The role may also determine applicability of coverage, investigate, establish damages, negotiate, and settle claims. The role delivers quality customer service in a high volume, moderate complex work environment, and mentors less experienced Inside Estimators on the team. Job Responsibilities: - Review photos, reports, and other documentation from the inspection, to assess damage and prepare accurate estimates. - Utilize industry-standard estimating platform Xactimate, to produce detailed repair scopes. - Determine appropriate repair vs. replacement decisions based on best practices, jurisdictional code requirements, and policy coverage. - Validate the accuracy of insured and/or contractor submitted estimates and to negotiate discrepancies when necessary. - Apply curr...