Store Supervisor

Job description

Overview / Summary As Store Supervisor, you are a key driver of daily shopfloor performance at Dyson. You lead by example, delivering world-class product demonstrations, supporting the team with guidance and coaching, and ensuring every customer receives an exceptional experience. You are accountable for smooth daily operations, team motivation, and upholding Dyson’s high standards on the shopfloor. Key Responsibilities: Customer Experience & Store Standards: Team Support, Coaching & Task Management - Deliver hands-on Dyson demonstrations, driving customer engagement and satisfaction - Ensure the shopfloor is always clean, organized, and visually aligned to Dyson standards - Address and resolve customer queries and minor escalations promptly and professionally - Set the tone for service culture and customer focus throughout the team - Direct and support the daily activities of Experts and Stylists on the shopfloor - Onboard new team members, demonstrating best practices and Dyson behaviors - Provide day-to-day feedback and coaching, fostering a positive and high-performing team environment - Help communicate daily targets, track progress, and motivate the team to achieve results -...