Patient Access Scheduling Coordinator II

Job description

JOB SUMMARY: Patient Access Scheduling Coordinator II will serve patients by supporting timely, efficient, and successful scheduling for all MAHEC clinics, all while providing excellent patient experience. They will assist the patient in preparing for their appointment at MAHEC through creating and managing patient accounts, verification of insurance and demographics and ensure the proper paperwork has been completed and assess if new paperwork is needed. This position works directly with the patients. Reviewing patient electronic health records to determine the status of referrals, obtain appropriate documentation on appointments, and maintain open lines of communication between referrals team, ordering providers, and offices to which referrals are sent. SPECIFIC RESPONSIBILITIES: This role description is a general description of the essential job functions. It is not intended to describe all the duties the Patient Access Scheduling Coordinator may perform. - Schedule patient appointments across all MAHEC clinics - Schedule patient appointments for MAHEC specialty groups - Obtain and review patient's legal documentation related to decision-making for Risk review - Reschedule cance...