Bilingual Customer Service Representative

Job description

POSITION: Bilingual Customer Service Representative STATUS: Full-Time (Hybrid): LOCATION: Kohl & Frisch Limited (Concord, ON ) REPORTS TO: National Contact Centre Manager DEPARTMENT: Customer Service: About Us: Founded in 1916, Kohl & Frisch Limited has a solid reputation in the healthcare industry that distinguishes it as the only national, Canadian-owned and operated wholesale distributor. A family-owned company, it is one of Canada’s leading national distributors and is the essential link between pharmaceutical manufacturers and healthcare providers. Kohl & Frisch is fully equipped to service large chain retailers, independent pharmacies, clinics, and hospitals for all their Rx, OTC, home healthcare, and front shop needs. About the Role: In this role, the Bilingual Customer Service Representative (CSR) provides excellence in customer service to our customers regarding order placement and issue resolution. We are proud to offer full-time remote work for our Customer Service team; however, there is a requirement to be in office 2 days per month to meet with the Customer Service team. What will you do?: - Responsible for several key customer service tasks including order entry and...