Staff Product Designer, Go-to-Market AI

Job description

POS-29684 Location: Ireland or UK - Remote, Flex, or Office Join HubSpot’s Design Team: The Flywheel Product Line is an org focused on helping HubSpot grow faster by using AI to dramatically improve how we serve customers and how our GTM teams work. We're doing this across three core areas: As a Staff Product Designer, you won’t be embedded in a single team or feature area. Instead, you’ll operate at the product line level, shaping the future across multiple domains. You’ll work 3-12 months ahead of delivery — exploring opportunities, prototyping bold ideas, and building narratives that influence leaders across R&D and GTM. This role is about vision, strategy, and influence at scale - working at the very edge of what’s possible in applied AI, defining what’s next for a $30B+ company. - First, we’re building an AI concierge that supports customers throughout their lifecycle - solving support issues, identifying their goals, unlocking underused features, and helping them get more value from HubSpot. This AI agent qualifies their needs, guides them toward more advanced capabilities, answers support queries, and recommends upgrades - all autonomously, and across multiple formats: chat,...