Client Success Lead

Job description

dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro. The Role: We're looking for a Client Success Lead to join our Media team on a permanent basis. You would be support stakeholders by applying data science, technology, and process to help retailers better understand and serve their customers. You will work as a respected and trusted client partner, delivering measurable value, fostering satisfaction and engagement that is commensurate with dunnhumby’s renowned reputation . Key Accountabilities: - Develop a deep understanding of dunnhumby’s Retail Media Portal plus existing retail media processes by interacting with both product and client teams. - Support in building user guides and applying best practices with our di...