Senior Manager, Regional Process Excellence & Innovation Freight Fowarding (f/m/d)

Job description

The Senior Manager, Regional Process Excellence & Innovation Freight Fowarding (f/m/d ) acts as the regional lead for translating strategy into execution — supporting the Sr. Director Ops Excellence in delivering a standardised, data-driven, and digitally enabled operating model across Air, Ocean. The role balances hands-on project execution with stakeholder management, supporting business units in adopting process excellence principles, automation tools, and innovation initiatives. How you will contribute: - Lead the identification, design, and delivery of process improvement initiatives across Freight Europe - Drive the regional deployment of automation and digitalisation projects in coordination with the global Ops Excellence, Data, and IT teams - Support the definition, rollout, and monitoring of standard operating procedures (SOPs), process KPIs, and performance Frameworks - Collaborate with Business Intelligence and Data Analytics teams to create visibility tools and Dashboards - Manage multiple cross-functional improvement and transformation projects concurrently, ensuring adherence to timelines, budgets, and expected Outcomes - Act as a key interface between Operations, IT,...