Sr Client Services Specialist

Job description

What We Do Navigator is a FinTech company that provides thoughtful solutions and technology for sending money around the world while managing the complex regulatory requirements surrounding those transactions. Coupling technological innovation with strategic partnerships, Brightwell offers technology for businesses and individuals to expand their own portfolio into cross-border payments (including bank transfers, mobile wallets, or cash). Providing unmatched fraud and transaction monitoring and backed by an in-house team of global payments experts, Brightwell offers options when it comes to managing and moving money around the globe. Who We Need: We’re searching for a Senior Client Services Specialist to join our crew. As our ideal Senior Client Services Specialist , you will act as the primary contact for our established clients, serving as their go-to person. You’ll lead regular meetings with your clients and work to resolve their concerns, being able to quickly determine what needs to be escalated and what you can handle. These are high-touch relationships to provide exceptional working relationships with our clients. We are a growing and energetic team building toward best-in-c...