Restaurant Host - Full Plate

Job description

The Restaurant Host is responsible for providing fast, friendly, and courteous service to every guest while taking reservations, greeting and seating guests, and handling guest inquiries. Position requires the ability to interact with the public, speak English clearly, remember details, as well as physical exertion in the way of walking, standing, turning, bending, lifting, and carrying. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Provide prompt, friendly, and courteous service of food and beverage to all our guests. 2. Report to work well-groomed in full uniform and on time. 3. Be hospitable, friendly, and polite with all guests, co-workers, and management using positive body language. 4. Be familiar with all check and cashing procedures to include POS system. 5. Maintain records on established time sheets. 6. Be knowledgeable of Seneca Niagara Casino & Hotel’s history, map of the property, location of restrooms and telephones, and hours of operation of stores and restaurants and be able to efficiently handle guest’s inquiries...