Department Manager – Men’s Apparel

Job description

Overview The Department Manager is a member of the Store Management Team. They are responsible for supporting the company’s culture, assisting customers and supervising team members. They stay actively involved in sales, coaching associates and lead training while working to meet department and store sales goals and improve performance. They ensure the store and department are clean, organized, and aligned with company standards and policies. They promote a safe, secure environment while helping drive sales, control expenses, and support overall store success. Duties and Responsibilities: - Support the “Cavender’s Culture” and drive our Mission, Vision, and Values. - Be able to perform the tasks of a Cashier, Sales Associate and Key Carrier. - Maintain active role in personal selling, meeting or exceeding sales per hour goals. - Act as Manager on Duty as assigned. - Assist in the day-to-day management of the retail store and the supervision of store associates to deliver Best of the WEST customer service and drive sales. - Open and close store as directed. - Address customer complaints. - Handle returns and exchanges. - Handle associate assignments and concerns. - Assist in the eff...