IT Service Desk Technician II

Job description

24 Hour Home Care is part of the TEAM Services Group portfolio of companies. We proudly lend a helping hand by supporting recruiting efforts for other TEAM brands to find the right talent to grow their team. TEAM Services Group (“TEAM”) is a national provider of household employment and home care solutions supporting the self-directed care model, which allows individuals with disabilities the freedom to choose the caregivers and service providers working with them in their homes. TEAM is backed by private equity firm, Alpine Investors. TEAM is a mission-driven company serving 100k clients throughout all 50 states and employing over 130k caregivers. We are a high-performing team in a large and growing market; currently >$2B in revenue with a 36% revenue CAGR over the last 7 years and >100 acquisitions closed. THE ROLE: Role Summary: The company is seeking an IT Service Desk Technician II to support and maintain a hybrid IT environment that includes Microsoft 365, Entra ID, Exchange, Azure, and on-premises infrastructure. This role focuses on day‑to‑day administration, stability, and support, with select administration of defined systems and processes, while working under established...