Customer Service Representative

Job description

We are looking for a motivated individual to perform office duties. This will include answering calls, dispatching calls to technicians, basic accounting functions, and other office responsibilities. Basic computer skills are required for this position. 1-800-Plumber +Air is very customer focused in providing a high quality customer experience for each of our customers. Requirements: - Have a courteous and pleasant demeanor - Greet visitors to the building - Perform clerical and mail processes - Take inbound calls being the first impression for the customer. - Utilize great communication skills to ensure the customer is satisfied and all needed information is received during the call. - Make sure the phone is answered by the 3rd ring using the approved greeting each time. - Technician Scheduling - Handles Invoice Process - Enable calls to answering service at end of day. - Additional duties as directed by owners/manager Other requirements: - Clean Background - Reliable Transportation - Active Cell Phone - Valid Driver’s License Compensation: $20.00 per hour: 1-800-Plumber +Air is the premier plumbing and HVAC company in your area that focuses providing unmatched service for our cus...