IT Analyst - VolCard Office - UTK

Job description

The IT Analyst is responsible for overseeing the technical execution, systems integration, and operational efficiency of Vol Dining, VolCard, and related campus services. This role ensures seamless functionality of Point-of-Sale (POS) systems, access control systems, meal plan administration, and food service operations. The ideal candidate will collaborate with cross-departmental teams, contractors, and IT personnel to deliver innovative solutions while maintaining compliance with university policies and industry standards. Availability for evening and weekend work, as well as conferences. - Actively participate in project planning meetings, contributing to ideas for new concepts/renovations of established locations, collaborating on project needs. Provide direction on necessary requirements. - Schedule and meet with contractors and local IT personnel on all new concepts/renovation projects, providing guidance and work direction. Monitor the status of projects, providing updates to the Vol Dining Director. Identify risks that could cause project delays resulting in budget shortfalls, or cause problems with functionality once open. - Provide feedback on successes/pain points of pro...