Client Relationship Manager - remote schedule

Job description

Overview The Channel Relationship Manager is responsible for providing strategic account management by developing and managing the overall account strategies for an assigned portfolio of clients including identifying incremental revenue opportunities and retention of existing services. This role is responsible for managing and nurturing client relationships, ensuring client satisfaction, and driving business growth. The role involves understanding clients’ needs, identifying opportunities for upselling or cross-selling, and collaborating with internal team to deliver exceptional service Responsibilities: - Collaborate cross-functionally with Sales, Sales Operations, Marketing, Product Development, and Client Operations to align partnership initiatives with overall company objectives. - Own and grow strategic partner relationships by engaging executive stakeholders to understand business needs, address challenges, and deliver value-driven solutions in line with their goals. - Lead strategic account activities, including quarterly business reviews, site visits, and recurring account management calls covering forecast, material, and project management. - Prepare and deliver client-fac...