Checking Operations - Checking Operations Representative

Job description

TITLE: CHECKING OPERATIONS REPRESENTATIVE: STATUS: NON-EXEMPT: REPORTS TO: CHECKING OPERATIONS SUPERVISOR: DEPARTMENT: CHECKING OPERATIONS: JOB CODE: 11805: PAY RANGE: $20.00 - $22.00 HOURLY: GENERAL DESCRIPTION: As a Checking Operations Representative at Golden 1 Credit Union, you play a crucial role in ensuring the seamless and efficient operation of checking accounts for our members, while supporting the organization’s vision, mission, and strategic goals. Your attention to detail, customer-centric mindset, and commitment to accuracy will contribute to the overall satisfaction and financial well-being of our members. TASKS, DUTIES, FUNCTIONS: PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK: 1. Effective oral and written communication skills required. 2. Strong knowledge in Check Acceptance, Funds Availability and Fraud detection. 3. Critical thinking skills needed to identify possible fraudulent activity and member escalations or inquires. 4. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine, and tel...