Teamlead Customer Success Management (all genders)

Job description

Your Mission Are you ready to redefine how businesses experience success in the energy and e‑mobility sector? Apply now and become our Teamlead Customer Success Management (all genders) at reev. reev is the leading B2B platform for charging infrastructure and energy management in the semi‑public sector. With over 7,000 customers across Europe, we empower businesses to operate smart and sustainable charging solutions. To achieve our vision of an integrated energy future, we’re looking for a strategic and results‑driven leader who ensures our customers continuously create measurable value from our platform. As Teamlead Customer Success Management, you will be responsible for the strategic direction of how reev engages, retains, and expands its customer base. You will lead a talented team, shape how AI and automation elevate Customer Success across our markets, and position reev as an integrated energy partner for our clients. In this role, you will: - Own the Net Revenue Retention (NRR) metric, driving growth through expansion, upselling, and cross‑selling across our product portfolio. - Ensure every customer realises long‑term value from reev – from onboarding to product adoption an...